How We Handle Access
Our legal stance is simple: access depends on local law, and we only keep an account open where the rules in your location allow it. We use the details you submit to verify identity, secure sign-ins, process service requests, and keep records tied to the account.
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If a region is not allowed, we stop access rather than leave the session active. For Indonesian accounts, that same approach applies whether you use DANA, OVO, GoPay, or QRIS. If you ask for a correction, we may request a matching phone number, email, or device
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check before we update the file, and we limit routine records to what is needed for support and the legal duties that apply. We do not ask for more than needed, and we only share records when the law requires it or when you ask us
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to act on your own account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.